garth.gutenberg@gmail.com
Garth Gutenberg
Canada: +1 (416) 509-5666 · Thailand: +66 (80) 719-5834
Native: English · Academic: French
Highlights of Qualifications
- Proven track-record of IT project planning, from conception through design, requirements, and execution, including budgeting
- Extensive project leadership experience
- Architecture of IT systems for 200+ locations throughout Canada and the US
- Strong analytical skills; able to thoroughly and accurately evaluate systems needs for a variety of end-users
- Extensive experience with wireless communication protocols and mobile technologies, including Windows Mobile, iPhone and Palm OS software development and support
- Broad range of operating system knowledge including all versions of Windows, OS X and Linux
- Development experience with a wide range of programming languages; easily adaptable to new technologies
Experience
Web Developer
Self-Employed, Global
September 2008 - Present
- Website development on both contractual and partnership basis
- Extensive use of Joomla! CMS
- Languages include PHP, HTML, JavaScript and CSS
- Search Engine Optimization
- Apache web server management
- MySQL database management
- Logo creation and graphics design using GIMP, a popular open-source Photoshop replacement
Volunteer Technical Support
December 2008 - Present
- Microsoft Windows and Office support
- Router/firewall configuration
- LAN troubleshooting and repair
- Hardware problem diagnosis and repair
- General IT consultation including email and website recommendations
Chief Technology Officer
February 2007 – January 2008
- Planning and management of new client deployments including technical analysis of existing infrastructure
- Provided strategic, long-term consultation both internally and for multiple corporate clients
- Home Theatre PC / Home Server architecture and design
- Physical and logical LAN / WAN architecture, design and implementation
- Implementation of helpdesk ticketing management and billing system
Senior Consultant
January 2005 – January 2007
- Architecture, design and implementation of a Windows 2003 Active Directory environment for a medical client, spanning 6 geographic locations across Canada
- Standardized desktop image design and rollout for multiple clients
- Architecture, design, implementation and management of multiple Exchange organizations including shared hosting environments
- Script development for managing and automating Windows and Exchange environments
- Netscreen firewall implementation and management including site-to-site IPSEC VPNs
- SSL VPN deployment and management using SSL Explorer
- DotNetNuke website implementations and management and general IIS administration
- Managed and led multiple projects across a number of clients
- Provided the architecture and design for an Active Directory implementation including a migration from a multi-domain Windows NT 4.0 environment
Senior Systems Support Analyst
June 2004 – December 2004
- Helped to define the Enterprise Directory Strategy for the bank
- Managed the application development of a web-based application to request and create IDs in the corporate directory/book of records
- Managed the migration from Microsoft Metadirectory Server to Microsoft Identity Integration Server
- Extensively involved in Active Directory and eDirectory planning for the bank including schema extensions, policies, hierarchy and identity management
Senior Application Software Developer
October 2002 – May 2004
- Built a Multi-Threaded Windows Forms application using C# and the .NET Framework that provided real-time CPU monitoring on hundreds of computers at once
- Built a Microsoft Content Management Server site as part of a proof-of-concept including coding with ASP.NET and C#
- Designed, developed, tested, and implemented various web-enabled applications, including design and maintenance of a web-based wizard written in ASP using JavaScript, VBScript, and SQL
- Last-line support for internally developed web applications
- Participated in CMM Level 2 certification
- Consistently achieved highest possible performance ratings
Desktop Architect
October 1999 – October 2002
- Responsible for 3 year strategic plan for desktops, laptops and PDAs
- Designed and implemented Windows 2000 desktop image for deployment across the Private Client Group (200+ physical sites, 3000+ users)
- Led award-winning VPN / IPSEC implementations to provide connectivity to both internal and external clients, and to enhance security across internal links
- Developed new processes to facilitate changes and support for the Windows 2000 desktop environment
- Worked with external vendors in both purchasing and technical capacities
- Successfully met implementation deliverables in specific timeframes with limited resources
- Provided formal and one-on-one training to internal and outsourced support professionals
- Designed and maintained Windows 2000 Active Directory infrastructure, including Group Policy
- Designed and coded scripts written in VBScript and Winbatch to increase productivity, automate tasks, and enhance the infrastructure
- Designed and coded policy-defined scripts to provide an advanced, dynamic Windows 2000 environment using VBScript, LDAP, ADSI, ADO and WMI
- Assessed new projects to determine the fit of existing architectures and to re-architect the projects as required
- Architecture of Microsoft SMS infrastructure
- Led development and implementation teams whose achievements included maintenance, enhancement and North American deployment of the Windows NT 4.0 Common Operating Environment (COE) image
- Provided last-line support for desktop and server issues
Senior Desktop Engineer/Team Lead
October 1998 – September 1999
- Engineered Windows NT corporate image, including unattended Windows NT installation and application scripting for deployment to Nesbitt Burns
- Effectively led a team of 15, and mentored junior team members
- Played a lead role in interfacing with business leaders to identify project requirements
- Tools used included Winbatch, SMS Installer, InstallShield, Kixtart and ScriptIt
Senior Systems Engineer
January 1998 – September 1998
- Engineered Windows NT and Windows 95 desktop and laptop images for deployment to Bell Canada (38,000 users)
- Created an automated, unattended NT and 95 image to run on 6 different hardware platforms
- Created SMS Installer Scripts to install application packages
- Used ReXX Scripts to create dynamic installation builds
- Designed and engineered Windows NT server infrastructure, including domain topology, user rights and privileges and quota management
- Designed, configured, and maintained Compaq 6500’s running NT to provide direct, secure T1’s to various hardware vendors
Information Technology Specialist
January 1996 – December 1997
- Supported internal customers through effective problem identification/ solving (both hardware and software)
- Provided sole 3rd level support to ISM, an IBM subsidiary
- Installed/configured hardware in both Thinkpads and IBM PCs
- Network integration and support of OS/2 Warp, OS/2 LAN Server, Warp Server, Windows 95, Windows NT 4.0 and DOS 6.x
- Increased team productivity through automation using ReXX, VX-ReXX and C
- Developed and maintained intranet site used for advertising and increased productivity
Education & Certification
Technical Courses Completed
- Participant in Microsoft .NET Architecture Forum and Online UniversityJanuary, 2003
- Implementing Microsoft Metadirectory Services 2.2September, 2002
- Implementing and Supporting Microsoft Systems Management Server 2.0November, 1999
- Supporting Windows NT Core TechnologiesJune, 1998
- Internetworking TCP/IP on MS Windows NT 4.0April, 1998
- Lotus Notes Power UsersJuly, 1997
Microsoft Certification Exams Completed
- Implementing and Supporting Microsoft Proxy Server 2.0July, 1998
- Networking EssentialsJune, 1998
- Internetworking with Microsoft TCP/IP on Microsoft Windows NT 4.0June, 1998
- Implementing and Supporting Microsoft Windows NT Server 4.0 in the EnterpriseJune, 1998
- Implementing and Supporting Microsoft Windows NT Server 4.0May, 1998
- Implementing and Supporting Microsoft Windows NT Workstation 4.0April, 1998
University of Waterloo, Waterloo, Ontario
September 1995 - April 1996
- Honors Bachelor of Mathematics in Computer Science (Partial Completion)